You’re interviewing a potential new hire.
They’re highly qualified for the job itself, but you want to make sure they’re
also qualified to serve and delight your customers. Which quality is the most
important to identify in order to ensure the employee would be equipped to
delight your customers?
A) Do
they have specific skills your customers would benefit from?
B) Are
they a culture fit for your organization?
C) Are
they able to offer a new perspective at your organization?
D) Do
they have customer service experience?
